Privacy Policy

This Privacy Policy describes how Wing Snob ("we," "us," "our," or "the Company") collects, uses, discloses, and protects your personal information when you visit our website at wingsnobchick.top, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

By accessing or using our website, submitting an order, creating an account, or otherwise engaging with Wing Snob, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of our services immediately.

Wing Snob is committed to protecting your privacy and complying with all applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the Children's Online Privacy Protection Act (COPPA), the CAN-SPAM Act, and all other applicable federal and state regulations governing the collection and processing of personal data.

1. About Wing Snob

Wing Snob is a food service business operating in the United States. We provide food ordering, delivery, catering, and related services to our customers through our website and other channels. For all privacy-related matters, you may contact us using the information below:

2. Information We Collect

We collect several types of information from and about users of our website and services. The categories of information we collect are described in detail below.

2.1 Personal Information You Provide to Us

When you interact with Wing Snob — whether by registering an account, placing an order, subscribing to our newsletter, contacting customer support, or participating in promotions — you may voluntarily provide us with personal information, including but not limited to:

• Identification Data: Your full name, username, and password for your account.
• Contact Information: Your email address, phone number, and mailing or delivery address.
• Payment Information: Credit or debit card numbers, billing addresses, and other payment details. Please note that payment card data is processed through secure, PCI-DSS-compliant third-party payment processors and is not stored directly on our servers in its full form.
• Order Information: Details of the food items you order, special instructions, dietary preferences, and order history.
• Communications: Messages, feedback, reviews, complaints, or any other content you submit to us via email, contact forms, or customer support channels.
• Promotional Preferences: Your choices regarding marketing communications, promotional offers, and loyalty program participation.

2.2 Information We Collect Automatically

When you visit our website or use our online services, we automatically collect certain technical and usage data through cookies, web beacons, pixel tags, and similar tracking technologies. This information includes:

• Device Information: The type of device you use to access our website (desktop, mobile, tablet), operating system, browser type and version, device identifiers, and screen resolution.
• Log Data: Your IP address, the date and time of your visit, pages viewed, time spent on each page, referring URLs, search queries used to find our site, and exit pages.
• Usage Data: Clickstream data, navigation patterns within our website, features you use, items you view or add to your cart, and other interactions with our online platform.
• Location Data: Approximate geographic location derived from your IP address. If you grant permission, we may also collect more precise location data to facilitate delivery services.
• Cookie Data: Information stored in cookies and similar tracking technologies placed on your device. For more detailed information, please see Section 8 (Cookie Policy) of this document.

2.3 Information from Third Parties

We may also receive information about you from third-party sources, which we may combine with information we already hold about you. These third-party sources include:

• Payment Processors: Transaction confirmation details and fraud prevention signals from payment service providers.
• Delivery Partners: Delivery status updates and logistics data from third-party delivery service providers.
• Analytics Providers: Aggregated or anonymized behavioral and demographic data from analytics platforms such as Google Analytics.
• Social Media Platforms: If you connect your social media account to our services or interact with our content on social platforms, we may receive basic profile information such as your name, profile picture, and email address, depending on your privacy settings on those platforms.
• Marketing Partners: Information about your interactions with our advertising campaigns displayed on third-party websites or apps.

3. How We Use Your Information

Wing Snob uses the personal information we collect for a variety of business and operational purposes. We rely on different legal bases for processing your data depending on the nature of the activity and applicable law.

3.1 Service Delivery and Order Fulfillment

• Processing and confirming your food orders and payments.
• Coordinating delivery or pickup of your orders.
• Managing your account and providing you with access to your order history and preferences.
• Sending transactional communications such as order confirmations, receipts, delivery notifications, and updates regarding your order status.
• Responding to your customer service inquiries, complaints, and requests.

3.2 Business Operations and Improvement

• Analyzing usage patterns and trends to improve the functionality, performance, and user experience of our website and services.
• Conducting research and development to introduce new menu items, features, or services.
• Monitoring and maintaining the technical infrastructure of our website and ensuring its security.
• Detecting and preventing fraudulent transactions, unauthorized access, and other illegal or harmful activities.
• Conducting internal audits, data analysis, and recordkeeping for business planning purposes.

3.3 Marketing and Promotional Activities

• Sending you promotional emails, newsletters, special offers, discounts, and news about Wing Snob, subject to your communication preferences.
• Displaying targeted advertisements on our website and on third-party platforms based on your browsing and purchase history.
• Administering contests, sweepstakes, loyalty programs, surveys, and other promotional activities.
• Personalizing your experience on our website by recommending menu items or promotions that may be of interest to you.

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any marketing email, updating your communication preferences in your account settings, or contacting us directly at [email protected].

3.4 Legal and Compliance Purposes

• Complying with applicable federal and state laws, regulations, and legal obligations.
• Enforcing our Terms of Service and other applicable policies.
• Responding to legal requests, subpoenas, court orders, or government inquiries.
• Protecting the rights, property, and safety of Wing Snob, our customers, employees, and the public.
• Resolving disputes, claims, or complaints in connection with our services.

4. Sharing Your Information with Third Parties

Wing Snob does not sell your personal information to third parties for monetary compensation. However, we may share your information with certain third parties in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to assist us in operating our business and delivering our services. These providers are authorized to use your personal information only as necessary to perform services on our behalf and are contractually obligated to maintain the confidentiality and security of your data. Examples include:

• Payment processing companies (e.g., Stripe, Square, PayPal)
• Third-party delivery logistics platforms
• Cloud hosting and data storage providers
• Email service providers and marketing automation platforms
• Customer relationship management (CRM) software providers
• Analytics and website performance monitoring services
• Fraud detection and security service providers

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, regulators, or courts when we are required to do so by law, regulation, subpoena, court order, or other legal process. We may also disclose information when we believe in good faith that disclosure is necessary to:

• Comply with applicable legal obligations under federal or state law.
• Protect the rights, property, or safety of Wing Snob, our users, or the public.
• Detect, prevent, or address fraud, security breaches, or technical issues.
• Enforce our Terms of Service or other agreements.

4.3 Business Transfers

In the event that Wing Snob is involved in a merger, acquisition, sale of assets, restructuring, bankruptcy, or similar business transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if your personal information becomes subject to a different privacy policy as a result of such a transaction.

4.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes. This type of data sharing does not constitute a sale of personal information.

4.5 California "Shine the Light" Disclosures

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at [email protected].

5. Your Privacy Rights

Depending on the state in which you reside, you may have various rights with respect to your personal information. Wing Snob respects and upholds these rights to the fullest extent required by applicable law.

5.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law (e.g., information needed to complete a transaction or comply with legal obligations).
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. Wing Snob does not sell personal information for monetary consideration. However, if we engage in any data sharing that may constitute a "sale" or "sharing" under the CPRA, you may opt out by contacting us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to purposes necessary for providing our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different level of quality based on your exercise of these rights.
• Right to Data Portability: You have the right to receive a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.

5.2 General Privacy Rights for All Users

Regardless of your state of residence, Wing Snob honors the following privacy rights for all users of our services:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct or update inaccurate or incomplete information.
• Deletion: You may request that we delete your account and associated personal information, subject to legal exceptions.
• Opt-Out of Marketing: You may opt out of receiving promotional communications from us at any time.
• Data Portability: You may request a copy of your personal data in a commonly used, machine-readable format.

5.3 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable request to us using one of the following methods:

• Email: [email protected]
• Website: wingsnobchick.top

When submitting a request, please provide sufficient information to allow us to verify your identity and locate your records, including your full name, email address, and a description of your request. We will respond to verified requests within the timeframes required by applicable law (generally within 45 days, with an optional 45-day extension for complex requests).

You may designate an authorized agent to submit requests on your behalf. The authorized agent must provide written authorization from you, and we may require additional verification to confirm the agent's authority.

6. Data Security

Wing Snob takes the security of your personal information seriously and implements a variety of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers. Sensitive data such as payment information is encrypted both in transit and at rest.
• Access Controls: Access to personal information is restricted to authorized employees, contractors, and service providers who have a legitimate business need to access such information. All personnel with access to personal data are bound by confidentiality obligations.
• Payment Security: We do not store complete payment card numbers on our servers. All payment transactions are processed through PCI-DSS-compliant third-party payment processors.
• Regular Security Assessments: We regularly review and update our security practices, conduct vulnerability assessments, and monitor our systems for potential security threats.
• Incident Response: We have procedures in place to detect, respond to, and notify affected individuals and relevant authorities of data breaches in accordance with applicable state breach notification laws.
• Employee Training: Our staff receives training on data privacy and security practices to ensure appropriate handling of personal information.

7. Data Retention

Wing Snob retains your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, enforce our agreements, and for other legitimate business purposes. Our general data retention practices are as follows:

When your personal information is no longer needed, we will securely delete, anonymize, or de-identify it in accordance with our data retention and disposal procedures.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site performance, and deliver relevant content and advertisements. Below is a brief overview of the types of cookies we use:

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the website to function properly and cannot be disabled. They enable core functions such as security, shopping cart management, and account authentication.
• Performance and Analytics Cookies: These cookies collect anonymous information about how visitors use our website, such as which pages are most visited and whether users encounter error messages. This data helps us improve our website's performance. We use tools such as Google Analytics for this purpose.
• Functional Cookies: These cookies allow our website to remember choices you make (such as your preferred language, saved addresses, or delivery preferences) and provide enhanced, personalized features.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. These cookies are usually placed by third-party advertising networks.

8.2 Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Most web browsers allow you to refuse cookies or delete existing cookies through their settings. Please refer to your browser's help documentation for instructions.
• You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• You can opt out of interest-based advertising through the Digital Advertising Alliance or the Network Advertising Initiative.

Please note that disabling certain cookies may affect the functionality of our website and your ability to use some of our services. For a comprehensive explanation of our cookie practices, please refer to our full Cookie Policy available on our website at wingsnobchick.top.

9. Children's Privacy

Wing Snob is committed to complying with the Children's Online Privacy Protection Act (COPPA) and all applicable state laws protecting the privacy of minors. If you are under 18 years of age, please do not use our website, create an account, or submit any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete that information from our records. If you believe that we may have collected information from a child under 13, please contact us immediately at [email protected] so that we can take appropriate action.

Parents and legal guardians who believe their child has provided us with personal information without their consent are encouraged to contact us using the contact details provided in this Privacy Policy. We will work with you to address your concerns promptly.

10. International Data Transfers

Wing Snob is a food service business based in the United States, and our primary operations, servers, and data storage facilities are located within the United States. If you are accessing our services from outside the United States, please be aware that your personal information will be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our services and submitting your personal information to us, you acknowledge and consent to the transfer of your personal data to the United States for processing and storage in accordance with this Privacy Policy.

We take appropriate steps to ensure that any international transfers of personal information are conducted in a manner consistent with applicable data protection requirements and that adequate safeguards are in place to protect your information. If you have questions about how your data is handled in connection with international transfers, please contact us at [email protected].

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not owned or operated by Wing Snob. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy practices, or policies of any third-party sites, and this Privacy Policy does not apply to those sites.

We encourage you to review the privacy policies of any third-party websites you visit before submitting your personal information. Wing Snob is not responsible for the privacy practices, data collection methods, or content of any linked third-party websites or services.

12. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not want to be tracked. Currently, there is no industry-wide standard for how websites should respond to DNT signals, and our website does not currently respond to DNT signals from web browsers. We will continue to monitor developments in this area and update our practices as standards evolve.

California residents may also exercise their rights under the California Online Privacy Protection Act (CalOPPA) and the CCPA/CPRA with respect to data collection and use, as described in Section 5 of this Privacy Policy.

13. Changes to This Privacy Policy

Wing Snob reserves the right to modify or update this Privacy Policy at any time in response to changes in applicable laws, our business practices, or the services we offer. When we make material changes to this policy, we will notify you by:

• Posting the updated Privacy Policy on our website at wingsnobchick.top with a new "Last Updated" date.
• Sending an email notification to registered users at the email address associated with their account.
• Displaying a prominent notice on our website homepage or account dashboard.

Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. How to File a Complaint

If you believe that Wing Snob has not complied with this Privacy Policy or applicable data protection laws, we encourage you to first contact us directly so we can attempt to resolve your concern.

14.1 Contact Wing Snob

To raise a privacy concern or complaint, please contact us at:

• Email: [email protected]
• Website: wingsnobchick.top

We will acknowledge receipt of your complaint within 10 business days and strive to resolve it within 45 days. If additional time is required, we will notify you accordingly.

14.2 Filing a Complaint with the Federal Trade Commission (FTC)

If you are not satisfied with our response, or if you believe our data practices violate federal consumer protection laws, you may file a complaint with the Federal Trade Commission (FTC), the primary federal agency responsible for enforcing consumer privacy and data protection in the United States:

14.3 California Residents: Filing a Complaint with the California Privacy Protection Agency (CPPA)

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

14.4 State Attorney General Offices

Residents of other states with applicable privacy laws may also file complaints with their respective State Attorney General's office. We encourage you to consult your state's consumer protection resources for guidance on how to proceed.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your privacy concerns in a timely and transparent manner.

This Privacy Policy was last reviewed and updated on April 15, 2026. Wing Snob is committed to maintaining transparency and protecting the privacy of all individuals who interact with our services.